PayXpress Alternative Payments

Using the Launcher (creating a payment shortcut)

If you have the PayXpress Launcher app, you can create shortcuts on your home screen that let you charge your WeChat Pay and Alipay+ customers a predetermined amount without having to open the app and enter in the amount manually every time.This page shows you how to set up these helpful shortcut...

What is PayXpress Alternative Payments?

Alternative Payments Methods (APMs) are ways of paying for goods or services not made via cash or major credit card schemes. In Asia, more than a billion people pay this way. Does tourism bring you business? How about offering them their preferred way to pay?PayXpress Alternative Payments is ...

Automatic setup

During the initial launch of the PayXpress Alternative Payments application you will be guided through the set-up process.If you do not have an account yet, or if your POS machine does not have a camera, you can press “skip” and manually set up your account from the Settings menu.If you already h...

Manual setup

If you have an account with PayXpert and your device does not have a camera, you can manually fill in the Originator ID and the Originator password (API Key) that you received by email.It is also recommended to fill in your Merchant name and your Merchant address, as these will appear on your sal...

Currency

The Currency setting is the one defined for your particular merchant account: the one that you do business in at your store or place of business. This is usually the currency that you receive payments in, as well. When you want to accept a WeChat Pay or Alipay+ payment from a customer, PayXpress ...

Accepting payments

Receiving a payment in the PayXpress Alternative Payments app is easy.To initiate a payment transaction:Enter the amount to be collected. Tap “Payment”.Choose a payment method: WeChat or Alipay.Show the generated QR code to your customer. He or she will scan it. Alternatively, tap “Scan from cust...

Refunds

There are two ways to perform a refund in the PayXpress Alternative Payments app:You can select “Refund”. The camera is activated. Scan the customer’s ticket:Or, you can click on the transaction from the Transactions list and tap “Refund”, entering the exact amount you want to refund:As you contr...

Printing

The Printing settings allow you to set default printing behavior for your PayXpress Alternative Payments app, like whether or not you always want to print a ticket after a sale, for example. Uncheck this option if your POS terminal is not equipped with a printer or if you don’t want to p...

Security

There are a few security controls in the PayXpress Alternative Payments app designed to prevent unwanted device access, stop fraudulent refunds, and protect your personal settings. The ”Device security” option, if enabled, will always require the device to be unlocked.Notice that you can...

Signature & Tips

The Signature and Tips options in PayXpress Alternative Payments allow you to ask for a signature from your shoppers, if desired, and also enable you to receive Tips from your shoppers by showing these two screens. These features can be turned on (they are off by default) via the Signature & ...

Marketing

Within the Marketing settings of PayXpress Alternative Payments we find two great features that benefit both merchant and customer alike.Polls The “Display poll screen” option allows the consumer to rate his or her experience after the payment is completed.PayXpress Alternative Payments ...

Summary

The Summary feature shows you some helpful graphics that give you an overview of:Your recent alternative payment sales. refunds and earnings per dayHow your customers have rated you in Satisfaction pollsTo view your Summary, tap “Summary” from the options menu and select the date range for wh...

Transaction history

With the Transaction history feature, you can view a list of your past alternative payment transactions at any time. To view your past alternative payment transactions, tap “Transaction history” from the options menu and select the date range for which you want to view it. If you want more detail...

Other settings

There are some other important options to know about within the app.Display the QR code to the customerThe first option is called “Display the QR code to customer instead of scanning it from customer”. As we’ve already mentioned, there are two possible workflows in WeChat and Alipay payments:The ...