SUPPORT
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POS & MPOS Guide
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General safety instructions
Getting started with your POS device
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How to QR configure your POS
How to collect payments with your POS device
How to make a refund with your POS
How to load paper into the POS
Troubleshooting & FAQ
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POS shows timeout or failed transaction
Transaction successful... but no receipt printed
Insufficient balance in the WeChat or Alipay wallet
Insufficient balance on credit/debit card
Customer enters an incorrect password
What is the payment limit for Alipay and WeChat Pay?
POS shows "failed transaction"
What is the payment limit for Credit/Debit cards?

Troubleshooting & FAQ

This section includes answers to common questions about the PayXpress POS and MPOS system.

label in ( "pos_insufficientbalance" , "pos_insufficientbalancechinese" , "pos_noreceipt" , "pos_timeout" , "pos_incorrectpassword" , "pos_failedtransaction" , "pos_paymentlimit" , "pos_paymentlimitwechatalipay" )
false
creation
false
Insufficient balance on credit/debit card
Customer enters an incorrect password
What is the payment limit for Alipay and WeChat Pay?