SUPPORT

How to collect payments with your POS device

We recommend that each user become comfortable with processing payments with the terminal before using it with customers. Do so by making several test purchases, as well as refunds or other functions to help everything run smoothly.

Instructions

Here is what to do:

  1. Input the correct purchase amount. Click OK.

  2. Customer scans the QR or click SCAN FROM CUSTOMER (bottom left) and scan.

  3. Transaction processes. Payment successful.

  4. POS prints out receipt automatically, if applicable.

If you receive an error message during the transaction, refer to our POS Troubleshooting & FAQ topics or open a support ticket in the PayXpert Backoffice.

If the main screen does not show the number pad, click on the Main menu > Payment to return to this screen.