What types of businesses are prohibited?

What is a Self-Assessment Questionnaire (SAQ) and why do I have to fill one out?

I cannot log in to the Backoffice

How can I change the E-mail address that is used for notifications?

How can I change my bank account details?

Do I have a holdback?

What should I do if I want to aggregate another website for accepting payments online?

Can I have my own personalized Payment Page?

If a customer’s transaction is refused or declined how can I get more information?

Can I use my merchant account for outgoing payments to third parties?

How can I minimize the risk of chargebacks?

What is 3D Secure?

What is a blacklist?

How long does it take for an order to be processed?

How do I check the status of a transaction?

Do customers automatically receive a message confirming their order?

Whose name will appear in my customers’ bank account statements?

How can I cancel or refund an order after it’s been placed?

Can I give a partial refund to my customer?

Where can I find my transaction history?

How can I create a periodic subscription?

Can I perform a partial capture on a transaction?

What is "pay by link" and how do I use it?

A shopper did not receive a refund after a ‘Canceled’ or ‘Expired’ 'Authorization' transaction. Why not?

How can I check the amount payable to me by PayXpert?

How often will I receive my payouts?

When will I receive my next invoice?

Which currencies can PayXpert offer for processing and settlement?

Are there any limits for the total volume of billing?