Appendices
The following tables describe the numeric codes (in understandable terms) for a) transactions, and b) chargebacks.
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SUPPORT
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Backoffice Merchant Guide
Introduction and concepts
Getting started
Receiving your merchant account
Logging in and password
Changing your password
Forget your password?
Changing language settings
Changing time zones
Navigating and using the Backoffice
Home dashboard
Processing menu
Transactions
Viewing a shopper's other transactions
How to capture an authorization
How to cancel a transaction
How to refund a transaction
How to blacklist a transaction
How to link a transaction to a Support ticket
Subscriptions
Virtual terminals (MOTO)
Risk menu
Accounting menu
Statistics
Settings menu
Support menu
Appendices
