Tutorials – PayXpert Support

Introduction and concepts

This introductory chapter contains information about this guide, as well as a high-level description of some important concepts we use at PayXpert about our Backoffice. Information is general in nature and more technical information is available about the Backoffice and these concepts upon re...

Getting started

Welcome to PayXpert! We created this Backoffice Merchant Guide to help you learn and become comfortable with using our Backoffice. Accessing the tool with your browser, you can track your business data, perform operations like refunds, capture subscriptions and process mail-in and call-in transac...

Receiving your merchant account

When your PayXpert merchant account is set up by our technical support team, you will receive an email with your new username and password. Simply click the Go to Backoffice link to get started. If either your username or password does not work, please email assistance@payxpert.com.Related articl...

Logging in and password

When you click the link in the email or go to central.payxpert.com, the login window appears.To log in to our Backoffice: Enter your username and password.(Optional) Select your preferred language from the drop-down language options, if desired.Click Sign in.First loginThe first time you log in, ...

Changing your password

You can change your password if desired. This can be done within the Backoffice at any time.While already logged in:Click your profile icon at the top right-hand corner and select My profile. In the Main information tab, tick the Change password checkbox. The following fields appear:Type your cur...

Forget your password?

If you have forgotten your password, just click Forgot your password on the central.payxpert.com login page, and our system will email you a password reset link. Problem solved!Please note: If you received a password reset link and did not request one, notify assistance@payxpert.com immediately!