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Cancel Subscription

This function allows merchant to cancel the Automated rebilling. When automated rebilling is set, the system automatically performs future rebill transactions.
To setup automated rebilling, the merchant needs to send information defining rebill amount and period when performing the initial transaction via a Sale request.

Important Note about the cancellation date

The codes in the range 0000-1004 cause the subscription to be canceled immediately.
For other codes, we wait the end of the last paid period. This mean that, for a monthly subscription, if John Smith made the payment for March (typically on March 1st), his subscription will end after March 31st. If on the other hand the current date is March 5th, and the payment for March hasn’t arrived yet, then the subscription for March is canceled (the cancellation date is set to March 1st).


Environment Url Method Version
Production https://api.payxpert.com/subscription/{subscriptionID}/cancel POST >= 0200

Cancel Subscription Request

Field Type Max Length Requirement Description Version
cancelReason N 4 M Only codes in the range 1000-1099 are allowed. See CancelReason for possible values

Cancel Subscription Response

Field Type Max Length Requirement Description Version
errorCode D 3 M See Messages and error codes
errorMessage S 100 M See Messages and error codes
subscription O M The subscription object

PHP Gateway Client

Transaction name : CancelSubscription

PHP Methods

Method name Requirement
setSubscriptionID M
setCancelReason M

PHP Example

$client = new GatewayClient();

$transaction = $client->newTransaction('CancelSubscription', 'testMerchant', 'testPassword');

$response = $transaction->send();

if ('000' === $response->errorCode) {
    $subscription   = $response->subscription;
} else {
    echo "Error {$response->errorCode} with message {$response->errorMessage}";

Java Gateway Client

Java Methods

Connector method doCancelSubscription
Request class SubscriptionCancelRequest
Response class SubscriptionCancelResponse

Java Examples

PaymentGatewayConnector connector = new PaymentGatewayConnector(API_URL, ORIGINATOR, PASSWORD);

SubscriptionCancelResponse response = null;
SubscriptionCancelRequest request = new SubscriptionCancelRequest();

try {
  response = connector.doCancelSubscription(request);
} catch (Exception e) {

if (response != null) {
  if (TransactionResultCode.TRANSACTION_SUCCESSFULLY.equals(response.getErrorCode()) {
    System.out.println("Success: " + response.getErrorMessage());
  } else {
    System.out.println("Failure: " + response.getErrorMessage());
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